We will do our best to help you as soon as possible. Subject to some exceptions, you will have an answer within 2 business days (usually much faster).<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How long does the BeLUG membership last?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
At BeLUG, we work with a tipping point: Brick Mania Antwerp (our largest annual event – which usually takes place during the last weekend of November):<\/p>\n
- \n
- Anyone who becomes a member before the weekend of Brick Mania Antwerp will be a member until the end of that year (Dec. 31).<\/li>\n
- Those who become members during or after the weekend of Brick Mania Antwerp will remain members until December 31 of the following year.<\/li>\n<\/ul>\n
To explain briefly with a few examples:<\/p>\n
- \n
- A person who becomes a member on 01\/01\/2020 remains a member until 31\/12\/2020.<\/li>\n
- A person who becomes a member on 15\/04\/2020 remains a member until 31\/12\/2020.<\/li>\n
- A person who becomes a member on 30\/09\/2020 remains a member until 31\/12\/2020.<\/li>\n
- A person who becomes a member on 01\/12\/2020 remains a member until 31\/12\/2021.<\/li>\n<\/ul>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I become member of BeLUG” _builder_version=”4.24.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” open=”off” sticky_enabled=”0″]<\/p>\n
Becoming a member of BeLUG is very easy:<\/p>\n
- \n
- In the sidebar, click on the yellow button BECOME MEMBER<\/strong>.<\/li>\n
- Choose how you want to pay:\n
- \n
- with Bancontact or iDEAL<\/strong>
If you pay with Bancontact or iDEAL, your membership will be activated immediately.<\/li>\n- with a bank transfer<\/strong>
If you choose to bank transfer, your membership will be activated manually by us as soon as we have received the payment on our account.<\/li>\n<\/ol>\n<\/li>\n- After activation of your membership, you will receive a confirmation email from us.<\/li>\n<\/ol>\n
If you were not previously a member, our Member Administration will assign your personal member number within a few days of activating your initial membership.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I renew my BeLUG membership?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
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Please note: If you were previously a member, but did not renew your membership before Jan. 1, your membership has been deactivated in the meantime, so you must rejoin. In that case, it is best to read the explanation in the question How can I become a member of BeLUG?<\/em><\/p>\n<\/blockquote>\n
You can renew your membership at any time of the year.<\/p>\n
- \n
- Log on<\/strong> to the BeLUG website<\/li>\n
- Click on My BeLUG<\/strong> in the yellow bar at the top.<\/li>\n
- Click the Extend<\/strong> button to renew your membership.<\/li>\n
- Follow further instructions.
You can choose to pay electronically (Bancontact or iDEAL) or by bank transfer.
If you pay electronically, your membership will be renewed immediately. If you choose wire transfer, your membership will be manually renewed by us upon receipt of payment into our account.<\/li>\n<\/ol>\n[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I query the status of my BeLUG membership?” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
You can check the status of your membership at any time from My BeLUG.<\/p>\n
- \n
- Log on to the BeLUG website<\/li>\n
- In the sidebar, click on My BeLUG<\/strong><\/li>\n
- At the bottom you will see the status of your membership.<\/li>\n
- Click the Details<\/strong> button to see more details about the current end date of your membership.<\/li>\n<\/ol>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I cancel my BeLUG membership?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”on”]<\/p>\n
Hopefully you will never need this, we would be sad to see you go.<\/p>\n
If you no longer want to remain a member of BeLUG, the only thing you have to do is not pay for the renewal of your membership at the end of the year. In the meantime, you can continue to enjoy all the benefits for the rest of the year.<\/p>\n
If you wish, you can sign in again later with your username and password and you can sign up for a new membership.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” custom_margin=”30px||||false|false” armember_restriction_access=”on” armember_membership_plans=”on|off|off|off|off|off|off|off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_text_color=”#DFE1E0″ text_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Member Benefits<\/h2>\n
Here you can find answers to some frequently asked questions about additional benefits you get as a BeLUG member. Click on the question you want more information on.<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”rgba(19,173,225,0.5)” closed_toggle_background_color=”#135c8c” icon_color=”#FFDD01″ _builder_version=”4.24.0″ _module_preset=”default” toggle_text_color=”#FFFFFF” toggle_font=”|700|||||||” body_text_color=”#FFFFFF” body_ol_position=”outside” body_ol_item_indent=”25px” body_link_font=”||||on|||#ffffff|” body_link_text_color=”#ffffff” background_color=”rgba(0,0,0,0)” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_accordion_item title=”What are AFOL Shopping Days?” open=”on” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
AFOL Appreciation Days are organized (usually one per trimester) by LEGO.<\/p>\n
On these days you can visit the various official LEGO stores (https:\/\/www.lego.com\/nl-be\/stores<\/a>) for a nice discount as a member of BeLUG (or another RLUG).<\/p>\n
You must have linked your LEGO Insider card to your BELUG membership number. You can read how to do this in another article on this page.<\/p>\n
You can also top up your LEGO Insider card in your digital wallet app on your smartphone. Once your AFOL status with LEGO is activated, it gets a nice AFOL tag added.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”When will the AFOL Shopping days happen?” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
LEGO always announces the AFOL Appreciation Days on the leading edge. As soon as we receive notification of this, we will publish it on the activity overview<\/a> on the My BeLUG website.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I link my LEGO\u00ae VIP card to my BeLUG membership?” _builder_version=”4.23.4″ _module_preset=”default” body_quote_border_color=”#E2001A” body_quote_text_color=”#FFDD01″ body_quote_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
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LEGO\u00ae has taken offline the system to link your RLUG membership to the Insider map.<\/p>\n
<\/p>\n
At the moment, it is not possible to link your BeLUG membership to your LEGO\u00ae Insider card.<\/strong><\/p>\n
<\/p>\n
As soon as we receive a message from LEGO\u00ae that there is a new system, we will of course inform our members about it.<\/p>\n<\/blockquote>\n
The LEGO Insider Card offers many benefits at LEGO\u00ae\u00ae. You can link your BeLUG membership number to your LEGO\u00ae Insider card to participate in the AFOL Appreciation Days, among other things.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I tell if the AFOL status is correctly activated on my LEGO\u00ae Insider card?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
When LEGO\u00ae has registered in its system that you are a member of BeLUG, an “AFOL” message will appear on your Insider card within a few days.<\/p>\n
Below you can see on the right side how it should look:<\/p>\n
![](\"https:\/\/www.belug.be\/wp-content\/uploads\/2023\/08\/Insider-Card-AppleAndroid.jpg\")
<\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=”I don't see the AFOL status on my LEGO\u00ae VIP card, what can I do?” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
Unfortunately, we do not have access to LEGO’s\u00ae internal systems. All you can do as a member is register as described above and all BeLUG can do is confirm your status (after receiving the request from LEGO\u00ae). Usually it goes well, but sometimes it doesn’t.<\/p>\n
If the AFOL status is not on your Insider card, you can try the following:<\/p>\n
- \n
- Fill out the form again and wait for LEGO to process your request, pass it on to our LUG Ambassador and confirm your membership.<\/li>\n
- If it does not work, you can contact our LEGO\u00ae Ambassador via the e-mail address lugambassador@belug.be<\/a>. Together you will find a solution.<\/li>\n<\/ol>\n
- Click on My BeLUG<\/strong> in the yellow bar at the top.<\/li>\n
- with a bank transfer<\/strong>
- Choose how you want to pay:\n
- In the sidebar, click on the yellow button BECOME MEMBER<\/strong>.<\/li>\n