Frequently Asked Questions
Membership
Here you can find answers to some frequently asked questions regarding your membership. Click on the question you want more information on.
Where can I ask questions about my membership?
You can send all questions about your membership to membership@belug.be.
We will do our best to help you as soon as possible. Subject to some exceptions, you will have an answer within 2 business days (usually much faster).
How long does the BeLUG membership last?
At BeLUG, we work with a tipping point: Brick Mania Antwerp (our largest annual event – which usually takes place during the last weekend of November):
- Anyone who becomes a member before the weekend of Brick Mania Antwerp will be a member until the end of that year (Dec. 31).
- Those who become members during or after the weekend of Brick Mania Antwerp will remain members until December 31 of the following year.
To explain briefly with a few examples:
- A person who becomes a member on 01/01/2020 remains a member until 31/12/2020.
- A person who becomes a member on 15/04/2020 remains a member until 31/12/2020.
- A person who becomes a member on 30/09/2020 remains a member until 31/12/2020.
- A person who becomes a member on 01/12/2020 remains a member until 31/12/2021.
How can I become member of BeLUG
Becoming a member of BeLUG is very easy:
- In the sidebar, click on the yellow button BECOME MEMBER.
- Choose how you want to pay:
- with Bancontact or iDEAL
If you pay with Bancontact or iDEAL, your membership will be activated immediately. - with a bank transfer
If you choose to bank transfer, your membership will be activated manually by us as soon as we have received the payment on our account.
- with Bancontact or iDEAL
- After activation of your membership, you will receive a confirmation email from us.
If you were not previously a member, our Member Administration will assign your personal member number within a few days of activating your initial membership.
How do I renew my BeLUG membership?
Please note: If you were previously a member, but did not renew your membership before Jan. 1, your membership has been deactivated in the meantime, so you must rejoin. In that case, it is best to read the explanation in the question How can I become a member of BeLUG?
You can renew your membership at any time of the year.
- Log on to the BeLUG website
- Click on My BeLUG in the yellow bar at the top.
- Click the Extend button to renew your membership.
- Follow further instructions.
You can choose to pay electronically (Bancontact or iDEAL) or by bank transfer.
If you pay electronically, your membership will be renewed immediately. If you choose wire transfer, your membership will be manually renewed by us upon receipt of payment into our account.
How do I query the status of my BeLUG membership?
You can check the status of your membership at any time from My BeLUG.
- Log on to the BeLUG website
- In the sidebar, click on My BeLUG
- At the bottom you will see the status of your membership.
- Click the Details button to see more details about the current end date of your membership.
How do I cancel my BeLUG membership?
Hopefully you will never need this, we would be sad to see you go.
If you no longer want to remain a member of BeLUG, the only thing you have to do is not pay for the renewal of your membership at the end of the year. In the meantime, you can continue to enjoy all the benefits for the rest of the year.
If you wish, you can sign in again later with your username and password and you can sign up for a new membership.